Serene Luxe

Terms of Use

• Items can be exchanged within 7 days from the date of purchase if there is any manufacturing defect found.
• Exchanges are done during operational hours only.
• Exchanges are subject to availability of the item
• Exchanges/Refunds are not allowed for sale items. Sales items are final.
• Exchanges/Returns/Refunds are not applicable for sizes/designs.
• Items must be in its original packing and with its original tags and labels, along with proof of purchase will be required for refund or exchange.
• Items sold at sale prices and with existing defects are not eligible for return, refund and exchange.
• Please allow for a period of up to 7 working days for us to process refunds.
• Self pick up items has to be checked in studio, if there are any defects found after you leave the studio, we will not be liable.
• TheBubblyGem Pte Ltd reserves the rights to reject any return or exchanges that does not fulfill any of the above stated requirements. TheBubblyGem Pte Ltd to amend the terms and conditions at any time.
• TheBubblyGem Pte Ltd reserves the rights to reject any return or exchanges that does not fulfill any of the above stated requirements. TheBubblyGem Pte Ltd to change or modify the terms and conditions at any time.

Items will be delivered within 8 working days. Tracking number will attached to the email confirmation. Any other enquires, you may send us an email or DM us on Instagram @thebubblygem