Once A Gem Always A Gem

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Exchange and Refund Policy

Terms of Use -

-Items can be exchanged within 7 days from the date of purchase if there is any manufacturing defect found.

- Exchanges are done during operational hours only.

- Exchanges are subject to availability of the item

- Exchanges/Refunds are not allowed for sale items. Sales items are final.

-Exchanges/Returns/Refunds are not applicable for sizes/designs.

-Items must be in its original packing and with its original tags and labels, along with proof of purchase will be required for refund or exchange.

-Items sold at sale prices and with existing defects are not eligible for return, refund and exchange.

-Please allow for a period of up to 7 working days for us to process refunds.

-Self pick up items has to be checked in studio, if there are any defects found after you leave the studio, we will not be liable.

TheBubblyGem Pte Ltd reserves the rights to reject any return or exchanges that does not fulfill any of the above stated requirements. TheBubblyGem Pte Ltd to amend the terms and conditions at any time.

TheBubblyGem Pte Ltd reserves the rights to reject any return or exchanges that does not fulfill any of the above stated requirements. TheBubblyGem Pte Ltd to change or modify the terms and conditions at any time.

Welcome to our website. Please read the Terms and Conditions carefully before using this website. By browsing and ordering from this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Bubbly Gem Pte Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘The Bubbly Gem’ or ‘us’ or ‘we’ refers to the owner of the website whose registered address is The Bubbly Gem Pte Ltd, 1 Tampines North Dr.1, #02-23 T-Space Building, Singapore 528559. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Use of this website and these terms are governed by the laws of Singapore. Any claim relating to use of the website shall be heard by Singapore Courts.